SIGN UP FOR QLUNARA UPDATES OUTDOOR EQUIPMENT AND PERFORMANCE GEAR service@qlunara.com
QLUNARA Customer Care Policy 01

Delivery Information

Shipping
Policy.

Processing, dispatch, tracking, and estimated delivery information for QLUNARA orders.

Shipping at a glance

Eligible QLUNARA orders include free standard shipping. Timing begins after an order has been confirmed by the sales channel where the purchase was made.

01

Free Shipping

Standard shipping is free on eligible QLUNARA orders unless a different shipping charge is shown before purchase. Expedited services, remote-area surcharges, duties, and taxes may be handled separately by the sales channel.

02

Order Processing

Orders are normally processed Monday through Friday within 1-2 business days. Orders placed on weekends or public holidays begin processing on the next business day.

03

Tracking

When tracking is available, the sales channel or shipping carrier will send the tracking details after dispatch. Tracking activity can take up to 48 hours to appear.

04

USA Delivery

For customers in the United States, standard delivery normally takes 3-5 business days after dispatch. Weather, carrier delays, remote destinations, and peak periods may extend this estimate.

Need help with delivery?

service@qlunara.com